Best And Worst Group Dental Insurance Companies
If you’re a small business owner looking for group dental insurance for your employees, it would be worth your time to review this survey of the best and worst group dental insurance companies by J.D. Power
Study Ranking – 2021
UnitedHealthcare Dental ranks highest with a score of 806. HumanaDental ranks second (793) and Aetna Dental ranks third (791).
The 2021 U.S. Dental Plan Satisfaction Report is based on responses from more than 1,203 dental plan members. The report was fielded September through October 2021. The report, now in its seventh year, measures customer satisfaction with dental plan providers based on five factors (in order of importance): cost; coverage; communications; customer service; and reimbursement.
Cigna placed a very close 4th place, right behind is MetLife Dental with a ranking of 782. After that, the field of satisfied dental insurance customers dropped off significantly with DentaQuest earning a 773 satisfaction rating, United Concordia 765, Guardian up from last place last year at 746 and coming in at last place in the survey was Ameritas at 729.
Why Has Group Dental Insurance Become So Popular?
Group dental insurance is a very important benefit for small business owners to help retain and attract quality employees. In fact group dental Insurance is the 3rd most requested insurance benefit after group health insurance and a company retirement plan.
It is estimated 50 percent of all companies now offer dental insurance – up from 42 percent a few years ago. People who work for large companies are most likely to have dental coverage. About 90 percent of employers with 500 or more employees offer dental benefits. Less than 50% of small companies with 3-199 employees offer group dental insurance. Studies show that lack of proper dental care can lead to everything from heart disease to diabetes and even cancer.
A healthy mouth is the first step toward a healthy body.Those folks who are lucky enough to have dental insurance through their employer, say it is one of the most important benefits provided by their company.
Another reason group dental insurance has become so popular is that dental insurance is easier to navigate than health insurance. There are only so many dental procedures a person can undergo in their lifetime unlike the numerous health procedures most people will face over the years. Dental plans are also very clear as to what they cover and how much reimbursement is included.
The most common types of dental care services used by employees in the past year include regular check-ups or cleaning (86%); X-rays (58%); fillings (32%); and crowns or bridges (18%).
Communication is also very important to employee satisfaction. Throughout all dental plan providers, 41 percent of members say they do not receive any regular plan information from their dental insurer.
Best and Worst Group Dental Insurance Company Summary 2021:
1. UnitedHealthcare – 806
2. Humana – 793
3. Aetna – 791
4. Cigna – 767
5. DentaQuest – 773
6. United Concordia – 765
7. Guardian – 746
8. Ameritas – 729
• The 2021 J.D. Power Dental Plan Satisfaction Report is based on responses from 1,203cdental plan members.