Best and Worst Health Insurers
A survey by Insure.com of more than 4500 insurance customers ranked the 20 largest insurers by customer satisfaction.
The highest rated health insurance companies were:
- Blue Cross/Blue Shield of Illinois
- Horizon Blue Cross of New Jersey
- Kaiser Permanente
The Worst health insurance companies came in as follows:
- Blue Shield of California
- Coventry Health Care
The study was based on customer service, claims experience, value of the price paid for coverage and whether they would recommend the company to a friend.