Best and Worst Health Insurers

 In Blog

A survey by of more than 4500 insurance customers ranked the 20 largest insurers by customer satisfaction.

The highest rated health insurance companies were:

  • Blue Cross/Blue Shield of Illinois
  • Horizon Blue Cross of New Jersey
  • Kaiser Permanente

The Worst health insurance companies came in as follows:

  • Blue Shield of California
  • Aetna
  • Coventry Health Care

The study was based on customer service, claims experience, value of the price paid for coverage and whether they would recommend the company to a friend.

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